Meet the Owner

CROIA, The Spa at Applecross is a luxury day spa and self-care sanctuary located in Downingtown, Pennsylvania, in the beautiful Chester County. Kristen was just named as one of Philadelphia's top Innovators in Aesthetics & Beauty.

After attending prestigious and nationally ranked education in aesthetics, Kristen has notably become one of the most sought-after Estheticians and spa entrepreneurs in the Philadelphia suburbs. CROIA is her fifth business concept and a highly buzzed-about country club location. Her prestigious ranking as a trusted skin care professional has led her on a journey of building a blueprint of success throughout her dedicated and unwavering commitment to her loyal clientele.

Catching the eye of other industry leaders, Kristen was recruited for her leadership and innovation and was chosen to serve at the highest level of spa management as the “Director of Spa” for a private, luxury Forbes-rated property in the Charleston, South Carolina spa network. This opportunity for professional development and world-class experience has enabled Kristen to step away from the treatment room to adopt a level of excellence that she now applies to her growing spa conglomerate. Kristen’s reputation and loyal clientele have found a home behind the doors of her three established brick-and-mortar locations. Each location is dedicated to creating an exceptional client experience rooted in expertly designed spa rituals supported by knowledge and expertise that underpin every skin and body treatment. Her unwavering ethos and commitment to her clients’ health and safety have raised the bar when it comes to effective skin care.

Kristen has pioneered the green beauty movement by allowing only truly organic and clean ingredients into her protocols and retail boutique. This commitment has infused a heart and soul behind her beautiful logos, as skin care is truly her love language. Kristen’s additional contribution to the ever-changing industry comes with the release of her own skin care products, which she has meticulously crafted to meet the needs of the most discerning client. CROIA, (kree-ya) translates to 'full of heart' and represents six carefully curated products designed to enhance your skin care routine. 

Her dedication to plant-based skin care with healing ingredients has transformed her dream into a reality. Her craft continues to transcend the treatment room as she focuses on making strides in her profession. Allow Kristen and her team to enchant you with award-winning wax services or her famous 'Best of The Mainline' facials; all are welcome in the care of her spas. Rest assured, the standards are high, and you are the priority. Heart forward and with gratitude, we look forward to your visit!